Shipping Policy

Please note that the shipping schedule we provide at checkout is the final expected delivery schedule. For most orders, lead time usually takes 7-20 business days after production. Shipping schedules can be changed to 2-5 weeks for busy periods or unexpected situations to set realistic expectations.

– For personalized orders, personalizations will be completed within 15 business days.
– Orders will be processed within 5 working days, for special reasons, some packages (custom products or partial products) will be packed and shipped within 7-14 working days.
– The order tracking number will be provided via email as soon as possible, usually within 1-2 business days after the product ships.
– For shipping by sea, the transit time may reach 21-30 calendar days to reach your area.
– For Express, it usually takes about 7-12 calendar days to ship your item to your area.
– Free shipping in all regions where shipping is available.
– Worldwide free shipping, tax included in EU countries.

Please kindly note that the shipping timeline we offer at checkout is the final EXPECTED delivery timeline. For busier periods or unexpected situations, the shipping timeline can change to 2-5 weeks to set realistic expectations.

Once your order ships, we will email you the tracking number and tell you where to look.

We are unable to control the speed of shipping once an item has been shipped from our warehouse. Please be patient. If you require faster shipping, please contact us at service@pofengwheelset.com.